RETURNS

We do not accept returns, all sales are final. Returns will only be accepted for a full refund if product is significantly not as described ( wear and damage not stated or shown/ measurements significantly wrong).
 

SHIPPING

We are based in the UK and we ship worldwide. Within the UK we offer standard shipping and express shipping options. Shipping costs vary depending upon the price of the item(s), shipping option selected and size of the parcel.


SIZING

We try to offer a large range of sizes as possible, however due to stocking second hand items, vintage and rare items we cannot always have a large range due to sourcing availability and cannot choose the size of items we find.
We always try to provide measurements for items available to aid you with sizing along with size label details, estimated sizing and happily answer questions.


AUTHENTICITY

All of our branded and designer pieces are 100% authentic. As part of the job we authenticate each item personally and have been doing so for 9 years. 


CUSTOMS DUTY

Back In The Day is not liable for any customs charges or any delays within the customs process.

We are based In the UK so any orders based elsewhere may incur Customs duty charge in line with your countries policies. Customs charges are not included in our pricing and you will be expected to pay customs to the delivery carrier for your order. 

CAN I CHANGE MY DELIVERY ADDRESS?

If you have accidentally made a mistake on your delivery address details and would like to change it please contact us as soon as possible. We will then be able to cancel your order and then relist the item (s) you have ordered so that you can repurchase and input the correct delivery address.
Do contact us as soon as possible as once the item has been posted we are unable to do anything about this.


INDUSTRY RENTAL / COSTUME SOURCING

We offer rental of our products for Industry companies, special pricing for job lots and can offer help with costume sourcing. We have sold to the BBC and channel 4 for costume for programmes 'Call The Midwife' and 'Hollyoaks'.
To enquire please email us at:
thebackinthedayvintage@gmail.com